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What’s Not Returnable:
Items marked Final Sale or Clearance
Customized/personalized items (unless there is a manufacturing defect)
Worn, washed, or altered items (including items missing original tags or with stains)
To change a size, correct a shipping address, or cancel your order, please follow the steps below:
1.Contact Customer Support immediately via our official channels.
2.Provide your Full Name, Order Number (e.g., #UKFG1234), and details of the change.
Please Note:
Plain Jerseys: Can be modified or canceled only if the order has not been packed or shipped.
Customized/Player Jerseys: Once heat-pressing or printing begins, the order enters a locked status and cannot be canceled, refunded, or modified.
Please double-check your sizing, address, and spelling carefully before checkout!
We will keep you informed exclusively via the email address you used during checkout:
Checked your inbox? Right after purchasing, you should receive a confirmation email. Once your package leaves our warehouse, a shipping email containing tracking details will follow.
Can't find our emails? Please check your Spam/Junk folder or search for your order confirmation. If you still cannot find it, feel free to contact our support team.
Our savings tiers include:
Tier 1: 5% OFF All Orders (Upon reaching the first local currency threshold)
Tier 2: 10% OFF All Orders (Upon reaching the second local currency threshold)
Tier 3: 15% OFF All Orders (Maximum discount for larger orders!)
To apply your discount, simply meet the threshold requirements. You will see the discount automatically deducted from your cart total at the final step of checkout.
Please note that promotional codes cannot be applied once checkout has been completed. Only one promotion can be used per order, and certain clearance or final sale merchandise may be excluded from specific promotions.
Missing or Wrong Items?
If your package arrived with missing items or contained the wrong product (incorrect jersey style, size, or customization), we will take full responsibility to make it right.
Please contact customer service immediately and provide:
1.Your Order Number
2.A clear photo of the shipping label on the package
3.A clear photo of the item(s) received
Our team will review the photos and work with you directly to arrange a replacement or compensation/refund.
Once your return is inspected and approved, it can take 2–7 business days for your refund to be reflected by your financial institution.
You will receive an official notification email once the refund has been successfully processed on our end. Please make sure to check the email address associated with your order, including your Junk and Spam folders.
